Privacy Policy
Last updated:
This policy explains how we handle information when you visit the Cityhyper Labs website or get in touch with us.
1. Who we are and scope
Cityhyper Labs is a technology initiative of Cityhyper Group Ltd. This policy covers information handled through this website and when you contact us about our work. Individual products and services may have separate privacy policies.
2. Information we receive
If you email us, we receive your email address, any name you provide, the contents of your message, and any attachments. Our hosting and infrastructure providers may also process technical information such as IP addresses, request times, and browser information to deliver and secure the website. Please avoid sending sensitive information that is unnecessary for your inquiry.
3. Analytics and cookies
The website includes Vercel Web Analytics to help us understand visits and improve the site when analytics is enabled in production. It collects usage information such as pages visited, referring websites, approximate location, and browser and device type. Vercel describes this service as using aggregated statistics without third-party analytics cookies. Learn more in Vercel’s analytics privacy documentation. Browser settings allow you to manage cookies and other website storage.
4. How we use information
We use information to respond to inquiries, discuss products or partnerships you ask about, operate and improve the website, protect against misuse, and meet applicable legal obligations. Where applicable law requires a legal basis, we process information on the basis of our legitimate interests in these activities, your consent when required, or our legal obligations.
5. Sharing and international processing
We share information as needed with service providers that support hosting, analytics, and email, and with advisers or authorities where legally required or necessary to protect our rights. Providers may process information in countries other than your own. Where required, we use appropriate safeguards for international transfers.
6. Retention and security
We retain information for as long as needed for the purposes described above, including responding to inquiries and meeting legal obligations. Retention depends on the type of information and the reason it was collected. We use reasonable measures to protect information, although no method of internet transmission or storage is completely secure.
7. Your choices and rights
Depending on applicable law, you may have rights to access, correct, delete, or receive a copy of your personal information, restrict or object to its processing, and withdraw consent where processing relies on consent. To make a request, email [email protected]. We may need to verify your identity before responding. You may also have the right to raise a concern with your local data protection authority.
8. External websites
Third-party websites linked from this site have their own privacy practices. Please read their privacy policies when you visit them.
9. Policy updates and contact
We may update this policy as our website or practices change. The latest version will appear here with a revised date. For privacy questions or requests, contact Cityhyper Labs, a technology initiative of Cityhyper Group Ltd., at [email protected].